LAST UPDATED OCTOBER 22, 2024

Welcome to Simple Web! These Terms of Service ("Terms") govern your use of our website, services, and platforms provided by Simple Web, located at simpleweb.ninja (referred to as "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Overview

Simple Web provides a variety of digital services, including but not limited to:

• GoHighLevel Services: CRM setup, automation, and customization using GoHighLevel software.

• Web Design: Design and development of custom websites.

• Web Hosting: Hosting services for websites on secure servers.

• AI-Powered Chatbot Platforms: Implementation of AI chatbots for customer service and automation.

• Marketing Services: Digital marketing, lead generation, social media management, and other related services.

2. User Accounts & Responsibilities

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.

• Keep your account information up-to-date.Maintain the confidentiality of your account login credentials.

• Notify us immediately if you discover unauthorized access or use of your account.

You are responsible for all activities that occur under your account. Simple Web is not liable for any loss or damage arising from your failure to comply with these obligations.

3. Use of Services

You agree to use our services in compliance with all applicable laws, regulations, and these Terms. You are prohibited from using our services to:

• Violate any applicable law or regulation.Infringe upon the rights of others, including intellectual property rights.

• Distribute viruses, malware, or any other harmful code.Attempt to access unauthorized areas of our services.

• Conduct activities that could harm our infrastructure or services.

We reserve the right to terminate or suspend your access to the services at our discretion if we believe you have violated these Terms.

4. Fees & Payment

Some of our services are provided for a fee. By using these paid services, you agree to pay all applicable charges. All fees are stated in USD and exclude any applicable taxes unless otherwise specified.

• Payment Methods: We accept payments via Cash, Check, & Online.
• Invoices: Invoices will be sent via email and must be paid by the due date specified.
• Cancellation: You may cancel your services at any time, but refunds will only be issued in accordance with our refund policy outlined below.

5. Cancellation & Refund Policy

• Cancellation: You can cancel your subscription or service at any time by contacting us at [email protected].

• Refunds: Refunds will be provided on a case-by-case basis. Typically, no refunds are offered for services already rendered, but we may offer refunds for unused services upon request within 14 days of purchase.

If you cancel any recurring service, you must do so at least 48 hours before your next billing cycle to avoid being charged for the upcoming cycle.

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can view our Privacy Policy here.

7. Intellectual Property

All content provided on or through our services, including text, graphics, logos, and software, is the property of Simple Web or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the services provided by Simple Web for personal or business use, in compliance with these Terms. You may not:

• Reproduce, modify, or create derivative works of our content.

• Distribute, sublicense, or resell our services or content.

• Remove any proprietary notices from any materials.

8. AI-Powered Chatbot Disclaimer

Our AI-Powered Chatbot services are designed to enhance your customer service and communication. However, you acknowledge that AI technology has limitations and may occasionally produce inaccurate or incomplete responses. Simple Web makes no guarantees about the performance or accuracy of the chatbot platform.

9. Third-Party Services

In the course of providing our services, we may use third-party tools, software, or platforms. Your use of these services may be governed by the terms of service and privacy policies of the third parties. Simple Web is not responsible for the performance, accuracy, or availability of third-party services.

10. Disclaimer of Warranties

All services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive to ensure the reliability and accuracy of our services, we do not guarantee that they will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, Simple Web shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use our services, including but not limited to loss of revenue, profits, or data, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Simple Web, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the services, your violation of these Terms, or your violation of any rights of another.

13. Changes to Terms

We may update these Terms from time to time at our discretion. When we do, we will post the revised Terms on our website with the updated effective date. Your continued use of the services following the posting of revised Terms constitutes your acceptance of the changes.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved through binding arbitration in Deer Park, unless otherwise required by law.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Simple Web

Email: [email protected]

Website: simpleweb.ninja

Phone: (509) 471-8216