Included with Digital Architect · Beta
Field service software for small business
Customers request work or book online. You keep requests, estimates, jobs, the schedule, timesheets and invoices in one place, next to your calls and texts. For landscaping, lawn care, plumbing, HVAC, cleaning and other on-site work.
What Field Services includes
Online booking
A branded booking page where customers check their address, pick a time or send a request, and can pay a deposit. They can also book from your Google Business Profile.
Requests and estimates
Each request is saved on the customer’s record, next to their calls and texts. Turn it into an estimate or a job in one click.
Jobs and visits
A job holds the work, the price and what is paid, across as many visits as it needs. Each visit has an arrival window, a status and a checklist.
Scheduling and routes
Open times are suggested from staff hours, service areas and drive time. See the day on a calendar or a map, and reorder a technician’s route to cut driving.
Mobile app for your crew
Your crew runs visits from their phone: statuses, checklists, notes and a timer that fills in their timesheet.
Invoices and payments
Create the invoice from the job, even after one of several visits. Customers pay online, in person or with a card on file.
Service areas and travel fees
List your services and add-ons, your crew and the areas you cover by radius or ZIP code, with an optional travel fee for each area.
Customer updates
Customers and staff get email and text updates, from a new request to a reminder, “on the way” and visit completed.
Field service software by trade
Software for landscaping and lawn care businesses
List your services and add-ons, set the areas you cover with travel fees, and plan each crew’s route to cut drive time.
Software for cleaning businesses
Customers book online and can pay a deposit. Each visit has an arrival window and a checklist.
Software for HVAC and plumbing businesses
Turn a request into an estimate and a job, book visits around drive time, and create the invoice from the job.
Marketing and follow-up on the same login
Field service apps often charge more as your team grows and sell marketing as an add-on. On Simple Web, it comes with the Growth Platform:
- Unlimited users: add a technician without your bill going up.
- A CRM with every lead and customer: who called, who texted, what you quoted.
- One inbox for calls, texts, email and web form messages.
- Automated review requests.
- Missed call text back, part of the phone setup we build.
Want calls and chats answered and booked for you? AI voice and chat is scoped and quoted with your build.
Already using Jobber or Housecall Pro?
Field Services is new and still rolling out in beta, so some features of longer-established apps may not be there yet.
You can start with your website, phone and follow-up on Simple Web and keep your current app for jobs. Tell us what you rely on, and we will show you what Field Services does today.
What Field Services costs
Included with Digital Architect
From $1,500 to build, then $297 a month
- We set up Field Services and dial it in until it fits how your business runs.
- Your website, phone and follow-up, built as one system.
- Unlimited users.
- Up to 4 hours a month of system changes after launch.
Field Services is not part of the $97 a month plans. Texts, calls and AI are billed separately, based on what you use. No long-term contracts. Compare plans
Frequently Asked Questions
What is field service software?▼
Software for businesses that do their work at the customer’s location, such as landscaping, plumbing, HVAC and cleaning. It keeps requests, estimates, scheduled jobs, crew hours and invoices in one place, so the office and the crew see the same thing.
What is the best field service software for a small business?▼
The one that fits how your business runs. If you want booking, jobs and invoices on the same login as your website, phone, CRM and follow-up, Field Services is built for that, and with Digital Architect we set it up for you.
Is there a cheaper alternative to Jobber?▼
For a growing team, Field Services can be a good alternative. It comes with Digital Architect at $297 a month with unlimited users, so the price does not rise as you add people, and your CRM, marketing and follow-up are on the same login. If you work alone, Jobber’s entry plans can cost less. Field Services is new, so tell us what you rely on today and we will show you how it is handled.
Is it a good alternative to Housecall Pro?▼
It can be, especially as your crew grows: there are no per-user fees, so adding a technician does not raise your bill, and the CRM, inbox and review requests come with it. Field Services is new, so tell us what you use today and we will show you how it is handled.
What software do landscapers use?▼
Most landscaping and lawn care businesses use a scheduling and job app, an invoicing or accounting tool, and something for calls and texts. Field Services puts the schedule, estimates, jobs and invoices on the same login as your contacts, calls and texts.
What software do HVAC companies and plumbers use?▼
Usually a field service app for scheduling, dispatch, estimates and invoices, plus accounting software such as QuickBooks. Field Services covers requests, estimates, jobs, visits and invoices, and we can connect QuickBooks Online if you want.
How much does field service software cost with Simple Web?▼
Field Services is included with Digital Architect: from $1,500 to build, then $297 a month with unlimited users. The build covers your website and setting up Field Services, and we dial it in for you. It is not part of the $97 a month plans. Texts, calls and AI are billed separately, based on what you use.
Can customers book online?▼
Yes. Customers check their address, then pick a time or send a request on your booking page, and they can also book from your Google Business Profile. You choose whether a booking comes in as a request you confirm or goes straight on the schedule, and you can ask for a deposit.
Does it work with QuickBooks?▼
Yes, if you want it. We can connect QuickBooks Online so invoices and payments are not entered twice. It is optional custom work, quoted with your build.
Do you only work with businesses near Spokane?▼
No. We are based in Deer Park, WA, and work with clients across the US.
Book a discovery call
A free 15-minute call to see whether Field Services fits how your business runs.
Book a free discovery call