Small Business Website & CRM Pricing
Prices published upfront. No long-term contracts, and a 48-hour full refund window on every build. One flagship build with the website included, and two simpler options. Every build starts with a Systems Review, and its fee comes off your build if you go ahead.
How Much Does a Website Cost?
Website builds start at $1,000+ depending on complexity, plus $97/month for hosting and the Growth Platform.
One monthly platform rate for hosting and the Growth Platform. No surprise junk fees.
Pick what you need
Scale at your own pace—clear options, no clutter.
Some tools carry small usage fees, based on what you use.
Start with a Systems Review
$300, credited to your build. About an hour.
We walk through how leads, calls, jobs and billing move today. You get a written list of what is leaking and a scoped quote.
What the Systems Review coversDigital Architect
We learn how your business runs, build the system around it, and keep it running.
Monthly billing starts at launch (usually about a month) when your build includes a website, or one month after setup is paid when it does not.
- Website, CRM and pipeline built around your process
- Business phone and text line
- Follow-up automations
- Connections to the tools you keep
- For on-site businesses: requests, estimates, jobs, scheduling and invoices (beta)
- Up to 4 hours a month of requested changes
Website only
A credible, findable site, without the full system.
- Custom design, hosting and upkeep
- Form leads go into the platform
- Instant form notifications
- Growth Platform integration
Self-service
Full access to our toolkit. You run setup and day-to-day management.
No long-term contracts
- Unified messaging inbox
- CRM & lead management
- Automated review requests
- Appointment booking
Add-ons, quoted for any tier: AI voice receptionist or website chat, custom integrations (accounting, scheduling, job tracking, POS), and extra build-out hours.
After launch
The monthly fee keeps your system running and producing. When you want something changed, email us and we'll take care of it. The system is built to run on its own, so you won't need regular check-in calls.
| Included in $297/mo | Quoted separately | |
|---|---|---|
| Hosting and platform | Hosting, security updates, backups, monitoring, platform fees | Usage (calls, texts, AI), billed by use |
| Fixes | Anything that breaks in what we built | |
| Content | Small updates on request: hours, prices, photos, a line of text | New pages, new sections, redesigns |
| System changes | Up to 4 hours a month of changes you request to forms, pipeline or automations. Unused hours do not roll over. | New integrations or features beyond the 4 hours |
| Meetings | One review 30 days after launch, then by request | Recurring calls, billed hourly if you want them |
How requests work: send it by email or the support form. We acknowledge it within 1 business day, and small changes are done within 3 to 5 business days.
What's included in the Growth Platform
Everything you need to capture leads, follow up with customers and run the business, in one login.
Instead of paying for
- HubSpot
- Mailchimp
- ActiveCampaign
- Calendly
- ClickFunnels
- Squarespace
- Linktree
- Typeform
- PandaDoc
- Hootsuite
- Podium
- CallRail
- Teachable
- Skool
- Circle
- Zoom
- Jobber*
- Housecall Pro*
One login for all of it, instead of a separate subscription for each.
*With Digital Architect ($297 a month). Field Services is in beta, so check the features you rely on first.
Customer & Contact Management
- Unlimited contacts & users
- Smart contact lists & tagging
- Unified conversation feed
- Contact notes & tasks
- Contact engagement scoring
- Import/export contact lists
- Mobile app access
Communication Tools
- Email marketing campaigns
- SMS & text messaging
- WhatsApp (paid add-on, plus messages)
- Facebook Messenger
- Instagram DMs
- Missed call text-back
- Two-way conversations
- Video meetings (Meeting Room)
Website & Funnel Builder
- Drag & drop website builder
- Unlimited sales funnels
- Landing page templates
- Blog builder & hosting
- Mobile responsive design
- Custom domains
- WordPress hosting (paid add-on)
Appointment Booking
- Online calendar booking
- Multiple calendar types
- Round-robin scheduling
- Group & class booking
- Payment collection
- Automated reminders
- Google/Outlook sync
Sales & E-commerce
- Online store builder
- Product catalog management
- Inventory tracking
- Payment processing
- Invoicing & billing
- Subscription management
- Coupon & discount codes
Marketing Automation
- Visual workflow builder
- Multi-channel campaigns
- Email sequences
- SMS automations
- Lead nurturing flows
- Trigger-based actions
- A/B testing
Social Media Management
- Social media scheduler
- Content calendar
- Post templates library
- Facebook & Instagram posting
- Google Business Profile posts
- Social media analytics
- Bulk content upload
Reputation Management
- Review request automation
- Google & Facebook reviews
- Review response management
- Reputation monitoring
- Review widgets
- Business listings sync (paid add-on)
- Review analytics
Courses, Memberships & Communities
- Course builder & hosting
- Video hosting
- Drip content release
- Student progress tracking
- Course certificates
- Communities with paid plans & channels
- Community analytics
Analytics & Reporting
- Customizable dashboard
- Sales & revenue tracking
- Campaign performance
- Lead source attribution
- Conversion analytics
- ROI reporting
- Export capabilities
Forms & Surveys
- Drag & drop form builder
- Survey creation tools
- Conditional logic
- Pop-up forms
- Embedded forms
- Lead capture optimization
- Form analytics
Integrations & API
- Stripe payment integration
- PayPal & other gateways
- Zapier connections
- Google Workspace sync
- Facebook & Instagram ads
- API access
- Webhook support
Metered usage (voice, SMS, AI) is billed separately. Details are in the FAQ.Open usage FAQ
Frequently Asked Questions
How much does a small business website cost?
A straightforward website starts at $1,000 to build, plus $97 a month for hosting and the Growth Platform. Builds with deeper integrations cost more, and we quote upfront. If you also want the phone, follow-up and pipeline, the Digital Architect build starts at $1,500 with the website included.
How much does it cost to host and maintain a small business website?
The $97 a month covers hosting, maintenance and access to the Growth Platform, our CRM. Small content updates are included. There is no separate hosting bill from us.
What is a Systems Review, and is it a free business audit?
It is not a free sales call. A Systems Review is a paid working session where we walk through how your leads, calls, jobs and billing move today. You get a written list of what is leaking and what to fix, plus a scoped quote. The list is yours to keep, whether or not you hire us. It costs $300, and the fee is credited to your build if you go ahead.
What is a CRM for a small business, and do I need one?
A CRM keeps every lead and customer in one place: who called, who texted, what you quoted, and what happens next. If leads reach you by phone, text, email and web forms, a CRM stops them from getting lost. The Growth Platform is the CRM we use, and it comes with every plan.
What is missed call text back?
When you cannot pick up, the system texts the caller from your business number right away, so they can reply while they are still looking. The reply lands in the same inbox as your calls, texts and web forms. It is part of the phone setup we build on the Growth Platform.
How much does an AI receptionist cost?
AI voice and chat are scoped in your Systems Review and quoted with your build, because they depend on your calls and booking process. Usage is billed separately, based on what you use. Example rates, which can change: inbound calls about $0.017 a minute, AI voice processing about $0.26 a minute, and AI chat about $0.04 a message.
Can you track jobs, estimates and scheduling for a landscaping or other on-site business?
Yes, with Digital Architect. For on-site businesses such as landscaping, lawn care, plumbing, HVAC and cleaning, Field Services is included at no extra cost, and we set it up as part of the build. Customers can request work or book online, and you keep requests, estimates, jobs, visits, timesheets and invoices in one place, next to your contacts and messages. Field Services is in beta and is not part of the $97 a month plans.
Do we meet regularly after launch?
No. We build the system to run on its own. When something needs to change, email us and we'll take care of it. Small updates and up to 4 hours a month of system changes are included.
What is the difference between Self-Service and the Digital Architect Partnership?
Self-Service is full access to our platform—you lead setup and day-to-day management. The Digital Architect Partnership is higher-touch: we function as your Digital Architect with custom onboarding and setup (from $1,500), then ongoing management. Together we build a tailored plan—automations, integrations, and AI tools where they genuinely help—not a one-size-fits-all stack.
How does usage-based pricing work?
Your monthly platform fee stays predictable. When you use metered features—AI, SMS, voice, or similar—they are billed separately, so you only pay for what you use.
Example rates (subject to change)
- Voice: outbound ~$0.028/min, inbound ~$0.017/min, AI processing ~$0.26/min
- Messaging: SMS ~$0.0158/msg, email ~$0.0014/email, AI chat ~$0.04/msg
- AI: e.g. review responses ~$0.16/response
High-volume user? An optional Unlimited AI add-on (~$127/mo) can cover many AI usage charges—ask us what fits your account.
Do I own my website if I cancel?
You can cancel any time. If you leave, you get your website files, and we help you move your CRM account over to you.
Are there long-term contracts?
No. Monthly services have no long-term contract, and you can cancel any time. Cancel before your next billing date to avoid the next charge. We want you to stay because the results are worth it.
What is your refund policy?
You can cancel any build within 48 hours of signing for a full refund. After work has begun, a partial refund depends on progress, and at least 50% is kept to cover planning, research and setup. Once the build is fully delivered, there are no refunds. Monthly services have no refunds for partly used months; they stay active until the end of the billing period.
Find out where your business is leaking.
A Systems Review takes about an hour, and the fee comes off your build if you go ahead.
Book a Systems Review